THE ENZO - WHITE/GOLD

The estimated delivery time depends on the state and/or country. As soon as your order has been shipped, you will receive a shipping confirmation email with a tracking number. We estimate you will receive your order within 2-10 business days of its ship date. All shipping prices includes VAT. Please be aware that delivery times might be affected during the holidays and sale periods.

Product Appearance
The images of the products on the (desktop or mobile) website and/or app are for illustrative purposes only. Although we have made every effort to display the colors accurately, we cannot guarantee that your screen’s display can accurately display the color of the products. Your products may vary slightly in color from those images. the packaging of the products may vary from that is shown on the images on the (desktop or mobile) website and/or app.

Processing Guidelines
All products on the website are subject to availability and payment being received before your order is processed. We will contact you if the products you have ordered are out of stock, or if additional identification is needed for credit card verification.

Delivery Date estimates
We aim to deliver all orders within five working days of your order being processed. For the holiday & sale periods, we are looking at 7 -12 day window for delivery due to high order volume. Once your order is shipped, we will send you a tracking number through email. Please note that it may take up to 48 hours before the tracking number can be updated online.

Undeliverable and Refused Packages
In the event that delivery is rejected for any reason or considered undeliverable because of an invalid shipping address. We are not responsible for packages that have been lost, stolen or mis-delivered.

Inspection
You are required to inspect the delivered products once you receive your order and ensure that the products are “as expected” condition. In the event they are not in an “as expected” condition, please mail to info@hibacci.co.za as soon as possible, with all necessary information (order, contact details and problem description) and including photographic proof.

Shipping Errors or Damaged Products
We are committed to selling only high-quality products. To that end, we employ several quality checks before a product is shipped. If you have received a wrong or damaged product, please contact us within 30 days of receiving the order to be eligible for a free exchange with a new, similar product or refund. In the case of a refund, we will be able to issue your full refund within 30 days of us receiving the wrong or damaged product, as per our Shipping Policy.

Events outside our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations if caused by events outside our reasonable control, including (but not restricted to) fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute, or acts of local or central government or other competent authorities.